Forter helps Qeeq lower decline rate by 200%
Limited fraud prevention, high chargebacks, and no flexibility
Limited data meant high chargebacks and monitoring risk
Offering price guarantees and a frictionless experience are key to success. Relying on limited data to authenticate transactions meant a very high chargeback rate and increased risk of credit card monitoring programs. Qeeq.com needed to change, but they didn’t want to have to hire a team to manually review risky transactions.
Focus on reducing chargebacks and a consistent experience
Fraud prevention based on automation and real-time decisioning would reduce chargeback rates while simultaneously raising approval rates, resulting in happier customers and increased revenue. To ensure a consistent experience, it was also crucial that the solution be able to seamlessly scale across different markets and regions.
Tailored fraud prevention lowers decline rate and chargebacks
Forter’s Payment Protection solution, fraud experts, and dedicated account management has helped lower the decline rate by 200% and decrease chargeback rates to less than 0.3%. Qeeq.com no longer has to worry about monitoring programs, and can focus on expansion and providing customers with a frictionless rental experience.
Forter is proud to be powered by AWS
Forter’s Fraud solution is solely powered by AWS. Forter uses EC2 VMs to run the decision engine and related components. When it comes to data, security and reliability are paramount to Forter's solution and we rely on AWS S3 to store transactions and other data, which we use to improve our models to achieve our world class accuracy. We also rely on AWS Elastic Load Balancing that allows us to use thousands of servers concurrently to serve our decisions.
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