Agenda
Breakfast & Networking
Welcome
Trust: The heart of digital commerce
Forter’s co-founders reflect on the evolution of digital commerce and the mega-trends shaping the industry’s tomorrow.
Speakers
Michael Reitblat
CEO and Co-Founder
Matt Nelson
Chief Revenue Officer
We’ve Been Innovating: How Forter’s building for the future of digital commerce
Forter’s vision for applying identity intelligence to solve problems across fraud and abuse, payments, and consumer experience (CX).
Speakers
Justin Engelland
VP of Product Marketing
Andrea Montero
Senior Product Director
Jeff Hallenbeck
Head of Payments
Jonathan Hsieh
Product Marketing Manager
Innovation in Action: How industry leaders are thinking about the future of digital commerce
Industry leaders share perspectives on how fraud enabled their organizations to drive growth and deliver world-class customer experiences.
Moderator
Jenna Flateman Posner
Founder
Speakers
Samant Nagpa
Head of Fraud & Risk
John Rolston
Partner, Marketing & Loyalty Transformation
Robyn Harman
Director, Product Innovation
Networking Break
The IMPACT Crystal Ball: Digital commerce trends leaders are planning for
Digital commerce leaders share how their experiences over the last 18 months are shaping how they think about the next 18 months — and key insights attendees can apply to their organizations and share with executive leadership.
Moderator
Ozge Ozcan
Chief Customer Officer
Speakers
Rachel Levy
Chief Operating Officer
George Mudie
Chief Technology Risk Information Officer
Justin Honaman
Head, Worldwide Retail & Consumer Goods Industry Strategy & Growth
“What the Fraud?” Live!
Doriel Abrahams, Principal Technologist at Forter and host of “What the Fraud?,” will be joined by a panel of leaders to discuss emerging trends in the world of fraud and their most outrageous stories of fraud and abuse.
Moderator
Doriel Abrahams
Principal Technologist
Speakers
Jennifer Rodgers
Product Manager, eCommerce
Jordan Harris
Podcast Host
Veronica Kramer
Director Product Risk and Payments
Lunch
How to Assess the True Cost of Fraud (Hint: It’s not all about fraud!)
Learn how industry leaders are redefining fraud success metrics and moving beyond chargebacks and approvals to assess the total cost of fraud across the enterprise and customer experience.
Moderator
Limor Sinay
VP, Global Solutions Consulting
Speakers
Deniz Ertan
Senior Director, Buyer Risk
Betsy Benefield
Head of Planning & Portfolio Management
Genevieve Gimbert
Partner/Principal, Consulting Solutions
Unique Payment Strategies to Fuel Business Success
Payment processing is now a critical driver of profitability in today's economy. Join industry experts as they reveal the cutting-edge payment strategies they're investing in to boost revenue and drive growth.
Moderator
Jeff Hallenbeck
Head of Payments
Speakers
Patrick Kelly
VP of Product Management
Abuse as the New Fraud: Why it matters and what you can do to mitigate risk
Explore the latest trends in policy abuse and learn best practices to transform abuse prevention into opportunities that enhance customer experience and protect revenue.
Moderator
Ghislaine Sefrioui
Director, Product
Speakers
Matthew Vorcheimer
VP of Product Management
Michael Griffith
Senior Manager, Digital Marketing Technologies
Networking Break
Connecting Digital & Physical Experiences to Build Lasting Customer Relationships
Discover how leading brands are using digital apps to drive loyalty, encourage in-store visits, and create unique experiences that attract and retain customers, increasing share of wallet and supporting growth.
Moderator
Andrea Montero
Sr. Director of Product
Speakers
Aly Jackson
Principal Team Leader
Deepak Chandak
Senior Director, Product Management
Identity at the Heart of Account Protection: Staying one step ahead of attackers
As ATO attacks rise, managing customer identity throughout the journey is more vital than ever. Hear from leading retailers on how they are adapting to evolving fraudster strategies to protect customer accounts and relationships.
Moderator
Nir Maayan
Head of Product Ops
Speakers
Jude Sylvestre
Senior Director, Cyber Security
Shivendra Kishor
Senior Director, Fraud & Risk
Making an IMPACT: Sharing knowledge to build connections and partnership
Our attendees consistently love connecting with peers and exchanging ideas; join us as we hear from a Fraud Lab Mentorship participant and share exciting updates about the program’s future in 2025.
Moderator
Ozge Ozcan
Chief Customer Officer
Speakers
Brian Davis
Global Senior Director, Digital Operations, Payment, Risk Management
Jenna Flateman Posner
Founder
Cocktail Reception
Sponsored By