FAQ

Event Information

Forter’s IMPACT Conference creates the space digital commerce leaders have been asking for — a forum to connect, share best practices and hear how peers build great experiences across the customer journey.

IMPACT will take place on Wednesday, October 9th at Center415 (415 5th Ave, New York, NY 10016)

IMPACT attendees include merchants from around the globe representing apparel, beauty, digital services, food & beverage, hospitality and travel industries, and key roles including digital, eCommerce, finance, fraud, operations, product and risk management

The IMPACT agenda is designed for discussion. We’ll have a series of main stage sessions and networking opportunities with expert advice on white-hot issues, including:

  • The IMPACT Crystal Ball: The biggest trends merchants need to plan for 
  • How to assess the true cost of fraud. Hint – it’s not all about fraud
  • Abuse as the New Fraud: What you can do to mitigate the risk
  • Digitizing Your Physical Experience to Build Loyalty
  • Identity at the Heart of Account Protection: Staying one step ahead of the attackers

If you have additional questions, please contact [email protected]

Registration Information

With the Full Conference pass, you will get access to all main stage sessions, networking opportunities, the evening reception, breakfast, lunch and refreshments throughout the day.

When you register, a confirmation email will be sent to the email address on file. If you did not receive or cannot locate the email, please contact [email protected]

When you register, you will be asked to include any dietary needs or restrictions you have.

Cancellation requests must be submitted in writing to [email protected] by 11:59 PM (EST) on Friday, October 4, 2024, to be eligible for a full refund, less a processing fee. There will be no refunds for cancellations received after 11:59 PM (EST) on October 8, 2024.

Yes, you can transfer your Full Conference pass to another person within your organization. Transfer request must be sent to [email protected]

Travel & Accommodations

There is a discounted room block at 70 Park Avenue (70 Park Ave, New York, NY 10016) Details for the room block will be shared in your registration confirmation email you can also use this link to book your room. Inventory is limited.

IMPACT Insights

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